Your Order We Deliver

This privacy policy sets out how Beauty & Healthy Products LLC uses and protects any information that you give when you use this website. Beauty & Healthy Products LLC is committed to ensuring that your privacy is protected.

Scope of Privacy Policy

  • Your personal information will be used only when you purchase item(s) and/or seek services.
  • Certain types of information will be accepted and stored upon your interaction with our website.
  • Beauty & Healthy Products LLC automatically receives and registers your browser’s information to our server logs.
  • Upon signing up, you will receive an email that contains your personal information for further verification.

Faulty Products

Quality control ensures that all orders are in excellent conditions upon dispatch. If, for any reason, a particular item received has a defect, do call right away the attention of Beauty & Healthy Products LLC Customer Service. They would be glad to assist you the best they can. In case of valid return, such item will be replaced with the same brand and specifications. However, returns should only be made within 7 days upon receipt of the item sold. Otherwise, the right to replacement shall be deemed waived and forfeited.

Refund Policy

Once the Refund requests are approved, we will process the refund
based on your preferred mode of refund. Refunds via Credit Card, Bank
Deposit, and Remittance may take 7-15 business days, while refund via
Store Credit/Gift Certificate may take 2-3 business days.

Type of Refund & Processing Time

Store Credit/Gift Certificate 2-3 business days
Credit Card 7-15 business days
Bank Deposit 7-15 business days
Remittance 7-15 business days

Cancellation Policy

Orders placed on weekday mornings can only be cancelled before 2:00pm
of the day of purchase. Orders placed beyond 2:00pm on weekdays (except
Fridays) can be cancelled before 2:00pm of the following day.

Orders placed on Friday afternoons (beyond 2:00pm), on Holidays, and
on weekends (Saturdays and Sundays), may be cancelled before 2:00pm of
the following business day (Monday).

Beyond this, you can no longer cancel your order and withdraw the payment made.
You may contact our customer service at (907) 230 1399 to resolve issues regarding order cancellation.

Shipping Policy

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please email us at support@jm-bhp.com to review the status of your order. Refunds will be handled through email if necessary.

Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Joyful Moments Beauty, Health Products & Services
4312 East 6th Avenue Apt#1
Anchorage AK 99508 USA
Support: (907) 230 1399

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